ICE Warranty

The Ice House warrants all Gold Plated, and Solid Gold products against manufacturing defects in materials and workmanship under ordinary consumer use for the lifetime of the customer.

This warranty covers manufacturing defects, not including damage caused by:

  • excessive wear
  • lack of care.

During these warranty periods, if a defect arises in the product and it is deemed by The ICE House to be a manufacturer's defect, follow the instructions for returning the product.

The ICE House will, at its option,

  • repair the product using new or refurbished parts
  • replace the product with a new product that is equivalent to the product that is to be replaced
  • refund to you all or part of the purchase price of the product

The ICE House shall have no obligation to repair, replace, or refund until the defective product is returned to The ICE House .